General Terms And Conditions
We don't have seperate terms and conditions.
The statutory provisions are in accordance with BGB and Distance Selling Directives.Cancellation Rights
You can cancel your contract within 30 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods are delivered before the deadline - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfil our obligations in accordance with § 312c Section 2 BGB in conjunction with § 1 Sections 1, 2 and 4 BGB-InfoV and our obligations in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation or the goods.
The revocation must be sent to:
TurboZentrum UK Ltd.
Unit 7 – Westbrook Park
Manchester M17 1AY
Phone: +44 (0) 161 50 33 8 33
Please include to a return a copy of the invoice with a note of your telephone number and your account information.
If you cancel a contract, the seller shall reimburse you immediately and no later than 30 days from the date the seller receives notice of your cancellation of the contract, for all payments received by the seller from you, including delivery charges (other than additional charges resulting from your choice of a method of delivery other than the cheapest standard delivery offered by seller). Such refund will be made using the same means of payment used by you in the original transaction, unless expressly agreed otherwise with you and in no event will you be charged for such refund. The Seller may refuse to refund until it has received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You shall return or deliver the goods to the seller immediately and in any event no later than fourteen days from the date on which you notify the seller of the revocation of the contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. In the event of timely revocation of the contract, the buyer shall bear the costs of returning the goods if the goods can be sent by parcel post. In the case of goods that cannot be sent by parcel post, the seller shall bear the costs of collecting the goods. The consumer only has to pay for a possible loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for checking their condition, properties and function.
The withdrawal does not exist for
Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not by their nature are suitable for return shipment.
Goods which were not on stock and had to be ordered will be refunded minus a 15% restocking fee.
If you are in doubt whether the requested items may require purchase orders, please contact us directly by email or phone!
Repayments of credits can take up to 4 weeks processing for logistical reasons. This is especially true when the goods were ordered for you. In general, credits are always created and paid on Friday.
-End of withdrawal-
The statutory warranty right applies to the goods.
Liability for defects
There are statutory warranty rights.
As a consumer, you are requested to check the goods immediately upon delivery for damage in transit, completeness and obvious defects and to notify us and the freight forwarder of complaints as soon as possible. If you do not comply with this, this does not affect your statutory warranty claims. If you buy goods from us as an entrepreneur within the meaning of § 14 BGB (German Civil Code), your claims for defects become statute-barred within 12 months from the delivery of the goods. This does not apply to claims for injury to life, body or health, which are based on an intentional or negligent breach of duty on our part, our legal representatives or vicarious agents.
Storage of the contract text
The contract text is not stored by us. But you will receive an order confirmation with all essential information by e-mail after the contract has been concluded. You also have the opportunity to print the essential data of your order, your cancellation policy and our terms and conditions during the ordering process. After completion of the order processing the contract text is no longer accessible to you.
Retention of title
Until the payment in full, the delivered goods remain our property.
The product liability law applies.
In the case of slightly negligent breach of these contractual obligations, we shall be liable only for the contractually typical, foreseeable damage, unless it concerns claims for damages due to injury to life, limb or health.
The contract language is English.
We do not store credit card details nor do we share financial details with any 3rd parties.
TurboZentrum UK Ltd.
Unit 7, Westbrook Park
Manchester, M17 1AY
Phone: +44 (0) 161 50 33 8 33
Company Number: 10722409
VAT Number: GB308338995
Model withdrawal form
If you want to cancel a contract, please fill in this form and send it back by email or post:
– To TurboZentrum UK Ltd. Unit 7, Westbrook Park, Trafford Park Raod, Manchester, M17 1AY, sales[at]turbozentrum.co.uk +44 (0) 161 503 3833
– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.